Price Match Policy
It's our goal to provide you with the lowest possible price. If a competitor has an item available online at a lower final price, we will beat it by 5%. The final price includes all applicable duties, taxes and shipping costs. Price Match discounts cannot be combined with any other Trojan promotions. To submit a request, check out our Price Match Request Form.
Requirements for a price match
- Same model year
- Same color
- Same size
- Same condition
- In stock on competitor’s website
- Competitor is based in Australia.
Examples
- Trojan has a ski listed at $400, but you find the exact same skis from a licensed competitor on sale for $350 (including all fees and shipping costs). Trojan will adjust your total to be $332.50. Happy times.
- A competitor has a membership program that gives you 10% back, at a later date, to spend at their store on a future purchase. That’s cool. Trojan will give you that same 10% as a discount and let you keep that money in your pocket.
Ready to Order?
Fill out our Price Match Request Form. We will put an order on hold for you reflecting the new price. Don’t be shy! We match coupon codes and membership refund programs too. If time or product availability is an issue, feel free to give us a call at 02 4577 5333 to complete the order by phone.
Sales and Price Adjustments
If you see something on sale at trojanwss.com.au , don’t wait around to buy it! Sale prices are not permanent and can change frequently.
If the purchase price of an item drops within 20 days of your purchase, just let us know and we will credit you the difference. Similarly, if you find a competitor price to be less than your purchase price within 7 days of your purchase, let us know and we can credit you the difference as well. In both cases the same item (size and color) must be in stock at the lesser price.
Pricing Errors
At Trojan we try our best to ensure the accuracy of our pricing. However, even with our most sincere efforts, pricing errors may still occur. If an item's price is displayed incorrectly, we will cancel your order for that item and alert you of the order cancellation.
