Volcom New Articulated Pant - Black | Snow Pants - Mens | Trojan Wake Ski Snow

Storing:
After using, hang your outerwear in a warm, well ventilated, drying room. Ensure outerwear is dry before storing away.
Before Use:
Before using your outerwear, be sure to replace or repair any worn or damaged parts.
Cleaning:
In order to keep your outerwear in tip-top shape, it needs to be washed, whether its Gore-Tex, or any other form of waterproof outerwear. Over time, the pores in your jackets & pants get filled with dirt, oil & other various grime. This inhibits the garments ability to breathe and wears down the waterproof coating, ultimately leading to reduced waterproofing performance. When water stops beading off the surface and water begins to absorb into the fabric it is definitely time for a wash. Jackets can be machine washed as normal, but resist any heavy cleaning with strong detergents. Many garments will have a care guide, wash according to that if they have one. If not it is generally safe to use a warm washing machine cycle with a rinse cycle and minimal spinning. Avoid using any fabric softeners, bleach, or stain removers. Ski Pants can be cleaned exactly the same way as Jackets. Zip everything up and wash in a gentle cycle with regular detergent.

Shipping:

We uses Auspost for Small Orders, which include items like Life Jackets, Ropes/Handles, Snow Outerwear, Boots, Bindings, etc. For Large items such as Snowboards, Wakeboards, Waterskis, Kneeboards, Large Tubes, etc., we rely on StarTrack. We prioritize quick delivery, so all orders placed before 2 pm from Monday to Friday will be shipped on the same day. Orders placed on the weekend will be shipped on the following Monday. Rest assured, you will receive a confirmation email with a tracking number to monitor your order's progress. If you encounter any issues finding your tracking number, please don't hesitate to Contact Us for assistance. For more comprehensive shipping information, please refer to the details available here.

Returns

At Trojan, we strive for customer satisfaction, and that includes our return policy. You have the option to return any product purchased from us, provided it is not faulty, within 60 days from the date of purchase to receive a full refund. If the item is returned after 60 but within 365 days of purchase, a store credit will be issued. We accept returns of products in their original condition. Customers have the choice of receiving a refund (minus any shipping charges paid) or exchanging the item for a different product. For your convenience, returns can be made in person at our store with proof of purchase or sent back to our store via mail. For further information on our return process, please see here.